How to Contact ClearSay Support

ClearSay support can assist with account access, reviews, business listings, profile claims and technical problems.

Step 1: Open the ClearSay contact page

Go to the ClearSay contact page.

Step 2: Choose the correct enquiry type

Select the option that most closely matches the issue, such as account access, business profile, review concern, technical problem or general enquiry.

Step 3: Enter your contact details

Provide your full name, an email address you regularly check and a telephone number when relevant.

Step 4: Explain the issue clearly

Describe what you were trying to do, what you expected to happen and what happened instead.

• Your ClearSay account email
• The business name, where relevant
• A link to the affected business profile or review
• The exact error message
• The device and browser used
• The approximate date and time of the issue

Step 5: Attach useful evidence

Include a screenshot when it helps explain the problem. Hide private customer, payment or identification information that is not required.

Step 6: Submit the enquiry

Check the information and send the form. Monitor your inbox and spam folder for a response or request for clarification.

Other contact routes

For South Africa support, use the ClearSay contact page so your enquiry reaches the correct team.

Information to prepare for common issues

• Account issue: registered email and screenshot of the error.
• Business claim: listing link, business name and evidence of authority.
• Review concern: review link, reason for the concern and supporting context.
• Technical issue: page URL, browser, device and reproduction steps.
• Incorrect listing: correct public information and a reliable supporting source.